Return Policy
Return Policy
Merchandise purchased at Snobbshop.com Inc. may be returned only by mail to the address below for a refund. Remember to include the following in your return package. Failure to include all of the following will delay processing of your refund or exchange.
1. Merchandise with original packaging
2. Completed Return Form
3. Original Packaging
4. Use the return label sticker found on your invoice*. Ship prepaid and insured.
5. Use the return label enclosed on your invoice to ensure proper delivery to:
Snobbshop.com Inc.
P.O. Box 813113
Smyrna, GA. 30081
NOTE: If you did not save your invoice
- Shipping and handling charges are non-refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. However all returns may incur a re-stocking fee of 15% of purchase.
- Exchanges are subject to availability. By the time your exchange is processed, the item(s) you have requested may no longer be in stock. If we are unable to process an exchange, you will receive a credit for items returned.
- A credit to the original form of payment will be issued once we receive and process your return. During peak periods, please allow up to 4-6 weeks for processing upon receipt of your return/exchange.
- We will exchange or credit your original method of payment, excluding freight charges. Depending on your billing cycle and when your refund was processed, please allow up to two billing cycles for a credit to appear on your credit card statement.
In the event you are not satisfied with your purchase from snobbshop.com Inc. we will do the following:
Merchandise Refund
Refunds issued ONLY in the original form of payment when each of the following is provided:
1. The original sales receipt is dated within 14 days of purchase.
2. Merchandise must be in its original, unused condition with price ticket attached.
Note: If paid by debit or credit, refund will be issued to card which was used.
Merchandise Exchange or Store Credit
1. Returns made within 30 days of purchase may receive an exchange or store credit.
2. Merchandise must be in its original, unused condition with price ticket attached.
3. No returns or exchanges after 30 days of customer receipt.
4. All lingerie, earrings, and swimwear sales are FINAL and cannot be returned or exchanged.
Note: Collection charge and/or service fee may be electronically deducted from your bank account for all returned checks.
